Frequently Asked Questions
What type of cleaning service do you offer?
We provide residential and commercial cleaning, including routine maintenance, deep cleans, move-in/ out services, and customized packages based on your needs. Now offering pressure washing services for residential and light commercial projects including fences, siding, driveways and parking lots,* patios, walkways, and roofs.*
Do you offer one-time cleanings or recurring services?
Both! Whether you need a one-time refresh or regular upkeep, we’re happy to accommodate your schedule.
Do I need to be home during the cleaning?
Not at all. Many clients prefer to schedule cleanings while they’re away. We’re fully insured and committed to professionalism and trust.
How do I book?
You can call, text, or message us online. We’ll walk you through a quick intake process and match you with the right service.
What areas do you serve?
We proudly serve Corinth, MS and surrounding communities. If you’re nearby, chances are we’ve got you covered!
Can I reschedule or cancel an appointment?
Absolutely. We ask for at least 24 hours notice if possible to keep our schedule running smoothly.
How much do services cost?
Pricing depends on the size of the space and type of service. We offer free estimates and transparent quotes-no hidden fees. Prices listed on-site are more of a general estimate. An assessment of the property is needed for determining cost. We now offer Image to Estimate so customers can upload photos and receive an estimate within minutes without a home visit.*
What forms of payment do you accept?
We accept cash, credit/debit, and digital payments including tap to pay, Cashapp, PayPal and more. Invoices are provided for every job.
Are you licensed and insured?
Yes, Justins Cleaning Service LLC is fully licensed and insured for your peace of mind. Documents provided upon request.
What if I’m not satisfied with the cleaning?
We stand behind our work. If something’s not right, let us know within 24 hours and we’ll make it right.
Who will be cleaning my home or business?
Our team is trained, vetted, and committed to respect, professional service. You’ll always know who’s coming and when.
Do you offer pressure washing services?
Yes pressure washing services are available for small to mid-sized commercial and residential projects and include patios, fencing, siding, driveways, parking lots, sidewalk and walkways, roofs, gutters, and more.
What about handyman services?
Absolutely, Justins Cleaning Service offers handyman services including, Drywall patching, Interior painting, Caulking and sealing, TV mounting, minor electrical swaps ect.
What consists of a “deep clean?”
Deep cleanings involve a more detailed process and usually takes several hours to achieve quality results. If involves baseboards, windows, inside appliances, dusting top to bottom, polishing, entry point exterior window/doors, hand washing light fixtures and more. And of course your standard mopping, trash, and vacuuming.
What about move-in/out cleanings?
Similar to deep cleanings move-in/out cleanings puts more focus on cabinets, drawers, closets and appliances.
Standard cleanings. What is it?
This is more of a maintenance cleaning and tidying. These are usually made for recurring clients that want bi-weekly or monthly cleanings. It covers your standard dusting, vacuuming and mopping, trash, and outside of appliances.
What are the speciality/custom cleanings?
This is where the customer chooses a specific task for example a garage. Items like this typically are not done together with other cleanings. You ask, we deliver!
Does Justins Cleaning Service offer laundry services or dishes?
These items are not included to any of the services but can be added on for an extra fee of around $25.*
PEST?
Pest Infestation & Hazardous Conditions FAQ
Do you clean homes with active roach, mouse, rat, or other pest infestations?
No. For the health and safety of our staff and customers, we do not provide cleaning services in properties with active infestations of roaches, mice, rats, bed bugs, fleas, or other harmful pests.
Why do you decline these jobs?
Active infestations create significant health and safety risks, including:
Cross-contamination to other customers' homes and businesses
Exposure to harmful bacteria, viruses, and allergens
Contact with rodent urine, feces, and nesting materials
Exposure to pest-related hazardous waste
Risk of transporting pests in equipment, vehicles, or clothing
To protect our employees, equipment, and clients, we cannot service properties with active infestations.
What should I do if my home has an infestation?
We recommend contacting a licensed pest control professional before scheduling cleaning services. The infestation should be fully treated and eliminated before a cleaning appointment can be considered.
Will you clean after the infestation has been treated?
Possibly. Once the infestation has been professionally treated and the property is free of active pest activity, we may provide post-treatment cleaning services following an inspection and approval.
What if there is rodent waste, animal waste, or hazardous contamination present?
Properties containing excessive rodent droppings, urine contamination, animal waste, deceased animals, biohazardous materials, or other hazardous conditions may require specialized remediation services. We may refer customers to licensed remediation or environmental cleanup professionals.
Do I have to disclose pest issues before my appointment?
Yes. Customers are required to disclose any known or suspected infestations before service. Failure to disclose these conditions may result in immediate cancellation of the appointment and applicable cancellation fees.
What agencies or professionals should I contact?
Depending on the situation, you may need to contact:
A licensed pest control company
Wildlife removal professionals
Biohazard remediation companies
Your local health department
Property management or housing authorities (for rental properties)
Can your technicians refuse service upon arrival?
Yes. If our technicians discover evidence of an active infestation, hazardous waste, unsafe living conditions, or contamination not disclosed prior to the appointment, service may be declined immediately for safety reasons.
What is your goal with this policy?
Our goal is to protect the health and safety of our employees, customers, and the properties we service while maintaining the highest standards of professional cleaning.
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Justin's Cleaning Service LLC reserves the right to refuse or discontinue service at any property containing active pest infestations, hazardous waste, biohazards, or conditions that pose a risk to employees, equipment, or other customers.